Grooming Development Manager, Central Region
"After managing my own grooming business for two years I joined Pets at home in July 2009 as a Salon Manager, where I was responsible for setting up the new Groom Room in Speke. This was very exciting for me! I got the opportunity to establish a new client base and develop the business by providing high standards of grooming and customer service with my team.
Soon after joining the company I gained my C-SQP qualification, which I completed externally at Harper Adams University. An SQP is an animal medicine advisor, known by the legally defined term "Suitably Qualified Person" and now qualified, I am allowed to prescribe and/or supply certain medicines for companion animals. I also became a trained Microchip Implanter. This is a growing area of the business as we promote responsible pet ownership and as we anticipate a change in legislation for micro-chipping to be legally required for all dogs in the UK.
In 2010, as a result of so many new salon openings, I found myself becoming more and more involved in recruiting and the training of Colleagues and it was during this time that I realised that developing Assistant Stylists into Stylists, and Stylists into Salon Managers was something that I would really enjoy. I think that it is extremely important for colleagues to have the opportunity to grow with the business and Pets at Home definitely offers that!
In 2012 I moved to the Wrexham salon to assist in the development of the team, and also helped out in our Stockport and Bolton salons. I really enjoyed this as it gave me the opportunity to develop my own skills and gain knowledge from other Colleagues. In October 2012 I then had the opportunity to open our Wrexham Holt Road Groom Room and then our Rhyl Groom Room in February 2013.
Through my hard work and dedication to the company Pets At Home are putting me through my City & Guilds level 3 in dog grooming, and I can honestly say that I can't wait to start it as this is a fabulous opportunity for me to further my grooming skills. In addition to this, I have recently been promoted to Regional Grooming Development Manager for the Central region. This brand new role is an exciting opportunity as the position will ensure consistency throughout our grooming salons and ensure that Assistant Stylists will be signed off as Stylists within 9 months.
I thoroughly enjoy working for Pets at Home and have been given many opportunities to develop with the company and look forward to developing further.”
Jane’s Pets at Home Journey;
Just click the paws