Your FAQs

Answered!!

  • How can I join the Pets at Home Team?

    It’s easy! All of our vacancies are advertised on our careers site at www.petsathomejobs.com. Please use our search facility at www.petsathomejobs.com/site/ to look for vacancies in your area. Once you’ve identified a vacancy that you wish to apply for, you can complete our online application form and upload your CV.

  • My local store doesn’t have any vacancies, what can I do?

    If your local store isn’t showing any live vacancies then this means that the store isn’t recruiting and cannot accept applications at this time. We have an alert system on our careers site which allows you to register to receive alerts when a vacancy matching your search criteria is added to our website. Register your interest with us today at www.petsathomejobs.com/site/registeremail.cfm and when we are next recruiting in your area you will receive an e-mail to let you know.

  • Can I send a CV for you to keep on file for future positions?

    As you can imagine, we receive hundreds of applications for each vacancy and therefore it’s not possible to keep applications on file for future positions. Please sign up for email alerts at www.petsathomejobs.com/site/registeremail.cfm so that when a position does become available you’ll receive an email to let you know and then you can complete one of our online application forms.

  • I have recently applied to you but have seen another position that I’d like to apply for so can I use the same application form?

    Our stores can only access applications submitted to that particular store and our positions do vary so we would recommend that you submit another application form. If you use the same log-in details and upload a CV then our system will automatically complete some areas for you to save you time.

  • When is your application deadline?

    We do not specify application deadlines as we will advertise positions until we receive sufficient applications. To avoid disappointment we recommend applying as early in the process as possible.

  • I have applied to you, will I hear back about my application and when will this be?

    Thanks for your application! We are committed to contacting all applicants to let them know the outcome as soon as possible; however it’s difficult to give an accurate timescale. If you have queries about your application then please contact the store you have applied to. You can find all store’s contact details online on the Store locator. If your application is for a new store then please contact our central Recruitment Team on 0161 486 4580.

  • I’m interested in starting a career in Dog Grooming but don’t have any experience- do you offer training?

    Whilst we provide lots and lots of training for our Groom Room Colleagues, we do insist that Assistant Stylists (these are our entry level positions) do ideally join us with either a dog grooming qualification or experience of working within a dog grooming environment, or at least have a pet qualification or experience of working with animals. This does exclude your own pets.

    For more information about the positions available and the training we offer to colleagues in the Groom Room, please visit our careers site at www.petsathomejobs.com.

  • Can I get feedback on my application?

    We are committed to responding to all applications that we receive and we are more than happy to provide feedback to applicants following interviews and assessments. If you would like specific feedback following an interview or assessment then please contact the Recruiting Manager for that particular store. You can find the store contact details online on the Store locator.

    Due to the volume of applications that we receive we’re unable to provide individual feedback to applicants at the initial application stage, however you will hear from us to inform you as to whether we are proceeding with your application or not.

  • Do you have Summer/Christmas vacancies available?

    Due to the extensive training that we provide to all new starters unfortunately we do not have temporary positions in our stores.

  • Can I volunteer to work in store?

    Unfortunately we do not run volunteer programmes in our stores. If you would like to become a Pets at Home Colleague then please visit www.petsathomejobs.com to view our current vacancies.

  • Can I do a work placement/ work experience in store?

    To ensure that we can really add value to people undertaking work experience with us, we currently only offer a work experience programme for Year 10 students as part of their National Curriculum which primarily takes place in June/July.

    If you’d like to arrange a Year 10/Year 11 work experience placement please contact your nearest store and speak to the Store Manager and inform them of the exact dates of your placement. Please note that whilst we support Y10 and Y11 work experience wherever possible, it will depend upon the resources available to the store on the dates you require as to whether or not they can accommodate your request.

  • I am under 16 and looking for a part-time job whilst I am studying. Can I get a job in a Pets at Home store?

    Unfortunately we do not employ anyone who has not yet finished school or anyone who is below the age of 16. If your school completes the National Curriculum work experience programme then we may be able to offer you a placement in one of our stores. Please contact your local store to see if they can offer you a work experience placement.

  • You are opening a new store near to where I live, how can I apply to work there?

    All new store vacancies will be advertised on our careers site at www.petsathomejobs.com. If vacancies are not currently being advertised please sign up for email alerts at www.petsathomejobs.com/site/registeremail.cfm. This will ensure that you are notified when we do have vacancies.

  • I really want to work with animals, do you do apprenticeships?

    Unfortunately we do not run an Apprenticeship Scheme, however if you would like to become a Pets at Home colleague please visit www.petsathomejobs.com to view our current vacancies.

  • Do you run a Graduate programme?

    Whilst we don’t run a specific Graduate scheme, what we can offer is the opportunity to develop your career as a result of working for a retailer which is growing at a phenomenal rate. If you would like to join the Pets at Home team then please visit www.petsathomejobs.com to view our current vacancies.

  • For any other recruitment queries please contact our Recruitment Team on 0161 486 3565.