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Pets Insurance

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Live chat available:

  • Monday - Friday9am - 6pm
  • SaturdayClosed
  • SundayClosed
  • Bank holidaysVarious

Home of help

Have a look below we are sure you will find what you are looking for.

We're here to help.

With over 450 stores nationwide, we're sure to have a petcare centre close by. Simply pop in your town or postcode and let our store finder do the rest

Store finder

Pets Insurance Live chatStill need help?

Live chat available:

  • Monday - Friday9am - 6pm
  • SaturdayClosed
  • SundayClosed
  • Bank holidaysVarious

We respond to email messages in the order they are received. Please allow 72 hours (Monday - Sunday 09:00 - 18:00) for us to answer your query or for a quicker response, please use our Live Chat service.

Send a message

Send a message to Pets Insurance further help

We respond to email messages in the order they are received. Please allow 72 hours (Monday - Sunday 09:00 - 18:00) for us to answer your query or for a quicker response, please use our Live Chat service.

Pets Insurance general support: generalsupport@petsinsurance.co.uk

Pets Insurance claims support: claimssupport@petsinsurance.co.uk

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  • Customer Services
  • Pets at Home
  • Chester House
  • Epsom Avenue
  • Handforth
  • Wilmslow
  • SK9 3DF