What are cookies? Our cookies policy Managing cookies Puppy

Our cookies policy

We only ever use cookies to allow the site to work for you, and to improve your user experience.

Here is a list of the main cookies that we use, including cookies set by any third parties.

Cookie Name Cookie Purpose

These cookies are used by our website so that you are able to add products to your basket and purchase. The website would not work without them. They are also used to authenticate you as you move from secure to non-secure connection.

Any cookie beginning with 'WC' belongs to WebSphere Commerce. This is the web store used on the Pets at Home website.
__utma, __utmb, __utmc, __utmv, __utmz

Google Analytics cookies are used to see how customers use our site. They show us where they have been, how long they've stayed and what they have looked for.

We then use this information to look for any problems and make sure we have the right things on our site to give you the best experience possible.

This information only shows general trends and can't be tracked back to a single user.
cmTPSet, CoreID6, 90269769_clogin This cookie is set by another system we use to analyse how the site is working. It is a lot like Google Analytics so it allows us to look at how customers use our website so we can improve the experience.

This cookie fills in the bar below the pet type at the top of the page, and above the product details that shows you how you got to the page you’re on. For example, ‘Dog – Dog Food – Wet Dog Food’.

It means you can easily return to pages you’ve been to previously without having to start from scratch.

Third party cookies.

Cookie Name Cookie Purpose

This cookie belongs to the ‘AddThis’ social sharing mechanism on each product page.

It means you are able to share viewed pages with your friends via social media, for example on Facebook or Twitter.
cbar_abt_1, cbar_abt_1, cbar_sess, cbar_lvt, cbar_sess_pv, cbar_rules, cbar_exp

This cookie is used to provide relevant product recommendations for you. This is based on the products you are looking at, or products that other customers that have looked at the same thing were also interested in.

Hopefully it means that you won’t see irrelevant products when using our site. This cookie can't be tracked down to an individual user.


Flash cookies (or Local Shared Objects)

At petsathome.com use Adobe Flash Player to display the slideshow on our homepage and the any videos we have on product pages on Pets at Home TV. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser.

If you wish to disable or delete a Flash cookie, see *Adobe Flashplayer Security Settings* (opens in a new window). It’s worth bearing in mind that if you disable Flash cookies for petsathome.com you won’t be able to access the videos on our site, and the homepage may not look the way that we intended.