By Janet from Long Ditton on 5/8/2013
Long-Time Pet Owner
Yes, I would recommend this to a friend
[1 of 1 customers found this review helpful]
New recipe is awful! Waste of money!
By Dave from Gloucester on 27/6/2013
Doesn't Like It, POOR QUALITY
Long-Time Pet Owner
No, I would not recommend this to a friend
Pets At Home Response: Hi,
Many thanks for your review, I can advise your comments have been passed over to the buying team. They have provided the following response:
Thank you for your web review concerning our Guinea Pig muesli.
We are sorry to hear that you and your guinea pigs are not totally satisfied with the changes to our recipe. We would however like to assure you that we are committed to working with our suppliers in order to produce only the finest quality products using only the best quality ingredients available. We strongly believe that we have enhanced our guinea pig muesli through the added inclusion of new ingredients. Timothy hay is a well known favourite of may guinea pigs and provides a great source of fibre to help with digestive health and dental care. Our unique alfalfa sticks have been produced specifically to encourage gnawing with the front teeth to help keep them in good condition, and a higher level of vitamin C should help to ensure your guinea pigs needs are well catered for. These are just a few of the enhancements with our new diet, and we are sorry that your guinea pigs may be disappointed.
It may however be advantageous to both you and your guinea pigs if you limit the amount you currently provide to them each day. Seeing as you have 3 guinea pigs, it would also be recommended to provide 3 separate feeding bowls. The behaviour to which you refer is known as Selective feeding and is not uncommon in guinea pigs as well as many other small animals. When provided a diet that offers choice and variety many small animals will instinctively pick and choose the ingredients they eat first. This behaviour is particularly apparent when a full bowl of feed is provided. Whilst a mixed food can offer a great form of environmental enrichment, if the diet is provided in excess, this may often result in a proportion of the food being left in the bottom of the animals feeding bowl. The significance of an animals’ selective feeding can be greatly reduced if you control the daily portion to only what is stated on the pack (40-50g/day/guinea pig), and then split this amount into two. Feed one in the morning and one in the afternoon/evening and this will encourage your guinea pigs to consume more of the ingredients and therefore will result in less waste and an enhanced nutritional intake. This split method of feeding has proven to be very popular and will reduce the likelihood of your pets selectively feeding. Please also ensure your guinea pigs have plenty of fresh hay and clean water on a daily basis.
If however you do decide to change your guinea pigs diet back to nuggets, we have a great selection in store which we are sure your guinea pigs will enjoy. Please however do be sure to change your pets diet gradually, and even though they may have eaten nuggets before, we would still recommend that you change their diet gradually over 10-14days."
The Pets at Home Team.