Who can enter
- This Money Back Guarantee is open to all residents in the UK aged 18 years and over, excluding employees of Procter & Gamble UK and its affiliates or agents, the families of such employees and any other person connected with this promotion.
How to enter
- To participate in the Promotion, you must have purchased a bag of Eukanuba Cat food from the above list, and keep your original till receipt or e-receipt and your product barcode as proof of purchase. E-receipts must state the price paid for the bag of Eukanuba Cat food.
- The Promotion begins on 1st December 2012. Closing date is midnight on 30th June 2013.
- Claims should be made within 4 weeks of the date on your receipt or e-receipt and arrive at the mailing address before the closing date of 30th June 2013.
- Please follow the steps below:
- Visit www.eukanuba.co.uk and click on ‘Terms and Conditions’ to download the instructions to get your money back.
- Print out and fill in all fields on the personal information form
- Explain in writing on a separate piece of paper why you are not satisfied with the product
- Print out, read and sign the Terms & Conditions
- Use the mailing label provided to send.
- All applications should include: the product barcode from the Eukanuba bag; your receipt or e-receipt; the personal information form; your note explaining why you are not satisfied; and the signed Terms and Conditions.
- Once we receive the above, you will be reimbursed 110% of the purchase price at which you bought your product. You will be reimbursed by bank transfer. Please allow 28 days for refund.
- If you do not receive your reimbursement within 28 days after submission of your application, please call 0800 015 7462 for further advice.
- The Promotion is limited to one entry per household.
- The Promoter is not liable for applications that are lost in the post, incomplete or destroyed.
Your personal details will only be used for the purposes of administering this promotion and for no other purposes.
Rules of Entry
- By entering the Promotion, you agree to be bound by these Terms & Conditions.
- Procter & Gamble reserves the right to amend the rules of the Promotion at any time during the Promotion. Such altered rules will be applied at the sole discretion of Procter & Gamble.
- This does not affect your statutory rights.
The return address for the required forms and proofs of purchase is:
Promoter is Procter & Gamble International Operations SA.