I had problems with door initially but kept it. Flimsy design I always make sure clips are secure. Side attachment pieces should not be able to be fully removed.

I bought 2. It looks nice but the door doesn't fit properly and the spring locks that hold the door in are so stiff they can't be opened! After placing an 8 month old kitten in and trying to pick it up the handle popped off luckily we were over a worktop. Do not buy.

Purchased this cat carrier never used it due to poor build quality struggled to fit the door when it was fitted it wouldn't open and close properly also there was a gap between the top and the bottom, took it back and exchanged it

This is cheaply made and the door spring doesn't work properly. Plus the door is super difficult to get to initially fit. Just very expensive for what is. Total disappointment. Taking it back to store tomorrow to get a different one. NOTHING luxurious about this at all.

Bought it for my cat as he got out of my other one thought it would be stronger but he still got out

I have had it over a year now for my chihuahua and it's great for traveling to dog shows it's roomy but not too big. Great quality easy to take apart and put together once you know how to!