I have misplaced the bowl hopper for this item (believe it was stolen by a begrudged former housemate) and there is literally no way to replace this part or contact the company? Only a phone number that my country cannot dial and an AI chat bot online that doesn’t understand. For a decade I have sung praises about this item and recommended it to everyone, 4 of my friends have purhcased these and I do not want to stop using this item, I do not need an entire new feeder, I literally just need the bowl hopper and it’s impossible? Falling out of love with this product everyday as my cat and my relationship deteriorates.

I’ve had this feeder for a few weeks now and it’s great! I really like how simple and straightforward it is. It’s sturdy so kitty can’t knock it over, and set up was easy to follow. There are so many auto feeder options on the market and after lots of research, it seemed like this one was a sturdy option. This one was also the only one I found that had a pause feature, which I really love because I like to feed kitty canned food when I’m able. Overall, I am happy with my purchase! And I recommend :-)

Great feeder once it’s setup. The setup steps, and any future changes are awful. Way too complicated. Do not recommend. Find another feeder

I bought one of these, because I needed a way to feed cat while away for work. It worked well. I went to buy a 2nd one for a 2nd home, and the price sky rocketed. Not only that, they charged extra for the AC plug, which stopped working only a few months after I bought it. Disappointing way to deal with an otherwise decent product.

My cats reach their paws up the chute, get their nails on the flaps and pull for the next bit of food. Overall I love this product, my cats are gobblers and they vomit if they eat more than 1/8 cup at a time. So this lets me feed the 5 times a day without having to be home.

I bought this feeder for my cat two years ago, and have loved it ever since. My cat would eat so much dry food he would just throw up. I tried slow feeder bowls, but I am not home during the day and cannot do this. This feeder has been the best solution. It definitely takes a little practice to set meals and times - keep the manual around for when you replace batteries or have to change the time or meals. Also, the clock will slowly get out of time, so every few months you have to fix it. Overall, I've loved it and had less issues than with other feeders. HOWEVER, I really wish Pet Safe had an option for smaller portions for cats. I would love to be able to feed more portions during the day, with less food. Or feed less dry food overall.