Product Recall - James Wellbeloved Cat Food
PRODUCT RECALL:
Recall of James Wellbeloved™ Cat Oral Care & James Wellbeloved™ Cat Hairball Dry Food in the UK.
James Wellbeloved™ is voluntarily recalling certain batches of Cat Oral Care (1.5kg, 4kg & 10kg) and James Wellbeloved™ Hairball (1.5kg & 4kg) dry food with the specific batch numbers and best before dates detailed below.
Due to a manufacturing system error, the affected products do not contain the required vitamin levels for a complete and balanced diet and therefore are not suitable for use as a cat's sole source of nutrition.
The health of pets is paramount to James Wellbeloved™ which is why James Wellbeloved™ is initiating a voluntary recall of the affected batches of the product.
Product affected:
The recall concerns only the products, batch codes and best before dates detailed below:
- 7154650 - James Wellbeloved Cat Adult Hairball Dry Food 1.5kg:
Barcode: 5000166160421
Best Before Dates: 20.09.2027
Batch Code: 612G3RCS03 - 7154661 - James Wellbeloved Cat Adult Hairball Dry Food 4kg:
Barcode: 5000166160445
Best Before Dates: 24.12.2027
Batch Codes: 626E1RCS03 and 628E2RCS03 - 7154662 - James Wellbeloved Cat Adult Care Health Dry Food 4kg:
Barcode: 5000166160391
Best Before Dates: 28.11.2027, 16.12.2027 and 24.12.2027
Batch Codes: 622F4RCS03, 625A1RCS03, 625A2RCS03, 625B3RCS03, 626D3RCS03 and 626E1RCS03. - 7154651 - James Wellbeloved Cat Adult Care Health 1.5kg UK:
Barcode: 5000166160377
Best Before Dates: 24.12.2027
Batch Codes: 626D2RCS03 and 626D3RCS03
No other James Wellbeloved™ products or Mars Petcare products are affected.
Advice for consumers:
If you have the product listed above, please stop feeding the product to your pet. Please keep the product packaging and contact James Wellbeloved™ Consumer Care team via the details below to arrange reimbursement:
https://contact.wellbeloved.com/
0800 731 2301
If pet owners are feeding the affected products as their cat’s exclusive diet for a few weeks, the vitamin deficiency could lead to health issues.
As always, if you notice any change in the health or behaviour of your cat, we recommend contacting your vet. James Wellbeloved™ sincerely apologises for any inconvenience caused to our consumers and their pets.